The Five Pillars

The Five Pillars

The five pillars of B&C Technology and Systems Solutions Division

Communication – Technology experts are at times, not the best at communicating what IT can do for the organisation. Top on the list of Bronwen’s dislikes is jargon, her role as an IT Consultant is to bridge the gap between IT and the business. IT has to be aligned with the organisation’s needs. Too many times IT projects fail due to a lack of scoping and requirements gathering. To avoid failure, a strong business and IT relationship is absolutely paramount.
Investigation – Organisations understandably balk at the prospect of spending money on scoping and requirements gathering. However, the old adage ‘you can’t manage what you don’t know’ always springs to mind. Just a few hours, days or weeks (as appropriate to the scale of the project and organisation) of Business Analysis can make the difference between implementation success and failure.
Implementation – This is where the project management skills come in. As business managers we are all doing project management. IT implementations big and small need to be managed. Budget, planning, training, delivery all need to be tightly reined. If the scoping and requirements have been done adequately then the organisation has been able to decide on the appropriate solution. The project implementation is then managed closely with the business.
Enable – IT should enable not disable! If the steps above have not been followed then failure is unfortunately a very real option.
Evaluation – Never stop improving your processes and evaluating whether your IT is doing what you need it to do. Your IT must earn it’s keep and you will only make sure of this by doing regular evaluations.
Books and Company are a Prince 2 qualified organisation. We do however use a ‘best of breed’ project implementation strategy based on our experience and tailored to our client’s needs.